Company Information
WE C.A.R.E. Home Health Agency is a leading full-service provider of comprehensive home health care services across Pennsylvania. With base locations in Bristol (Bucks County) and Rockledge (Montgomery County), we proudly serve 13 counties, including Bucks, Chester, Delaware, Montgomery, and Philadelphia.
Our wide range of services includes Medicare-Certified Home Health, Private Duty Home Care, ODP Waiver, Home Infusion, Non-Medical Transportation, Hot/Fresh Home Delivered Meals, and Personal Emergency Response Systems. At WE C.A.R.E., our mission is to deliver compassionate, high-quality care that empowers individuals to live independently and safely in their homes. We are committed to excellence, integrity, and the well-being of the communities we serve.
Job Summary
The Agency Manager is responsible for overseeing the daily operations of WE C.A.R.E. Home Health Agency, ensuring the delivery of high-quality, compliant, and patient-centered care. This role involves managing staff, coordinating services, maintaining regulatory compliance, and supporting the agency’s strategic goals. The Agency Manager plays a key leadership role in driving operational efficiency, staff development, and patient satisfaction.
Key Responsibilities
Operational Management:
- Oversee day-to-day operations of the agency, ensuring efficient workflows and compliance with policies and procedures.
- Manage staffing, scheduling, and resource allocation to meet patient care needs.
- Implement and monitor performance improvement initiatives to enhance service quality.
Regulatory Compliance:
- Ensure compliance with Federal, state, and accreditation requirements, including Medicare/Medicaid and ACHC guidelines.
- Prepare for and participate in audits, surveys, and accreditation reviews.
- Maintain up-to-date knowledge of home health regulations and industry best practices.
Staff Leadership and Development:
- Supervise and support clinical and administrative staff, providing coaching, performance evaluations, and professional development opportunities.
- Foster a positive, collaborative work environment that promotes teamwork and employee engagement.
- Conduct regular staff meetings to communicate updates, goals, and expectations.
Patient Care Coordination:
- Support the coordination of patient services to ensure continuity and quality of care.
- Address patient and family concerns, resolving issues promptly and effectively.
- Collaborate with clinical leaders to monitor patient outcomes and implement quality improvement initiatives.
Strategic Planning:
- Contribute to the development and implementation of the agency’s strategic goals.
- Analyze data and performance metrics to guide decision-making and continuous improvement efforts.
- Build and maintain relationships with community partners, referral sources, and stakeholders.
Qualifications
- Bachelor’s degree in Nursing, Healthcare Administration, Business Administration, or a related field (Master’s preferred).
- Minimum of 2–4 years of management experience in home health care or a healthcare-related setting.
- Strong knowledge of Medicare/Medicaid regulations, ACHC accreditation standards, and home health operations.
- Proven leadership skills with the ability to manage teams effectively.
- Excellent organizational, communication, and problem-solving skills.
- Proficiency in Microsoft Office and electronic health record (EHR) systems.
- Active RN license in Pennsylvania preferred
Why Choose WE C.A.R.E.
- Competitive benefits package tailored to your needs.
- Opportunities for professional development and career advancement.
- Work in a supportive, inclusive, and innovative environment.
- The chance to make a meaningful impact on the lives of patients and the community.
Join a team that is committed to making a meaningful impact in the community!
